Frequently Asked Questions

Many of our customers are renting a bus or limo for the first time, and can have many questions, to learn more about what we have to offer check out the luxury vehicles in our fleet. This will assist you in selecting the best limousine vehicle for your needs as well as provide you some info about each vehicle. Below are some of the most common questions our team is asked, if you have any other questions or would just like to get your free quote or even go ahead and make your reservation, just give us a call our team of booking specialists are standing by to assist you in any way that you may need. We'll always go the extra mile for you.

Q:  "Are we allowed to smoke on your party buses?"

Unfortunately this is not permitted, aside from laws the smoke smell is very hard to get rid of and makes it very difficult to keep our luxury vehicles in perfect condition for the rest of our customers. But don't worry anytime you need a smoke break and/or bathroom break just let your chauffeur know and they will find the nearest safe place to make a pit stop for you. While you are renting our buses and limousines you can make any stops you want. Please just let us know ahead of time if you have decided on making multiple other stops besides your main destination, that way not only will your chauffeur be able to to anticipate your needs but we will know if it is going to put you way over your agreed upon rental time, so we can adjust that and make sure we don't book the vehicle that you are using to anyone else later in the day, along with allowing your to know chauffeur how long they will be working with your booking.

Q:  "Can we drink on board?"

Absolutely! Provided you and your guests are of legal drinking age, that is! But please note, we cannot provide any alcohol for you, so if you want to drink be sure to bring your own drinks, or you could even ask your driver to stop off so everyone can stop together and buy what ever they want to drink. Then all of your drinks can go into our ice filled coolers built into out luxury vehicles in our bar areas!

Q:  "Are food and drinks provided, or can we bring our own?"

Our buses have built-in bars with coolers, and we also provide ice and cups. For certain package deals, such as weddings, we sometimes provide a couple of bottles of champagne, but for normal trips we are not allowed by law to do so. You are more than welcome to bring your own food and beverages on board, both alcoholic and non-alcoholic. We just ask that you remember you will be on a moving vehicle so you'll want to avoid messy foods or stains.

Q:  "Can I take a look at your fleet of buses in person?"

Of course you may, assuming you schedule an appointment with us first. As some of our buses or limos may be out on the road at the time that you visit, so we recommend that you give us a call first to determine a time when they'll all be here. We're pros at determining which bus is best for you over the phone too, so if you're in a rush, you have no need to worry, we will make sure all ideal options are available for you!

Q:  "Can we get special group discounts from any bars and restaurants in the NYC area if we tell them we are traveling with Party Bus NYC?"

In fact we frequently partner with several bars and restaurants in the area. We want to make sure you have the best trip possible so we are always working with other businesses trying to work out special deals for our customers and can share all the details about what we currently have available to our parties with you on the phone or via online contact. Let us know if there is somewhere special you would like to visit on your trip and we will see what we can do for you and the rest of your passengers.

Q:  "Can we bring our own decor for the bus?"

Yes you can, assuming it won't cause any damage to our luxury vehicles, and we also have a wide array of decorations that we can provide for you depending on the event or occasion for your reservation with us. Just ask and we will be happy to work with you to customize the bus or limo you booked!

Q:  "What is your service area?"

We provide luxury transportation throughout New York and even beyond to neighboring states, and you can view our typical service area page where we spend most of our time. If your event is outside of this area, simply give us a call to see what we can do to take you there and back!

Q:  "Can I make my reservation with cash?"

No, unfortunately we must require all reservations be made with a credit card, at least the down payment, you can pay your remaining balance in cash on the day of your rental though. We must do this as a safety measure to prevent people from destroying out vehicles and disappearing without being held accountable for their actions. Our contract spells out all the information regarding causing damage, thankfully it's extremely rare for any of our customers to behave in a way that damages our luxury vehicles, we expertly build them to be able to withstand a typical party even if it gets a little rowdy.